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Overview

Ensure Effectiveness in Demands and Offers Without Running Afoul of the FDCPA

Paralegals play a critical role in the success of debt collection efforts at every step of the process. This practical guide will help you ensure accuracy and compliance in debtor communications when it comes to demand letters and settlement negotiations. Register today!

• Gather details about the debt, including amount owed, late fees, and supporting documentation.
• Review and proofread the demand letters for accuracy and clarity.
• Take every factor into consideration when providing settlement negotiation support.
• Clarify what must be done to thoroughly document the settlement.

Abbreviated Agenda

1. FDCPA Compliance Governing Demand Letters and Other Debtor Communications
2. What a Well-Drafted Demand Letter Should Include
3. Tailoring Demand Letters to Different Types of Debts and Debtors
4. Top Mistakes and Prohibited Actions
5. Settlement Offers as an Alternative to Lawsuit
6. Settlement Negotiation and Proper Documentation